Butterfly Moment
05/31/2009
Walking Max yesterday and saw a beautiful butterfly on a flower. We stopped. We watched. We were quiet for a moment.
I wondered how many times we miss butterfly moments with our customers? Social media listening gives us the opportunity to do just that: to stop, to watch/listen, to be quiet for a moment.
Enjoy my white paper - Two Sides of Consumer Generated Media: Listening & Participating
Thanks to Timothy Hamilton on Flickr
