Social Media or Advertising Campaigns?
11/12/2009
Just Thoughts for a Friday the 13th afternoon ...
Over the past few years I've asked hundreds of people what they thought social media meant.
- Duncan Wardle's, VP Global PR for Disney, response was typical of most. - "Creating dialog with consumers."
Spent the last 2 days at social media events in Atlanta. Blogwell, complements of Gaspedal, and Atlanta Interactive Marketing, sponsored by an alphabet soup of Atlanta marketing groups: AiMA, AMA, AAC, BMA, PMA. The format for both was case studies which always makes for great learnings. I had the opportunity to see work from some big brands in a space that we mash-up and simply call "social media."
Although fun and creative, several of the strategies shared were not traditional social media in the sense that Duncan described. Let's call them Consumer Engaged Digital Events. The goal didn't seem to be for people from the brand to develop relationships with their customers but to provide a playground for customers to upload their own media photos, videos. Of course there was the proverbial for popularity voting and social bookmarks included.
Although these elaborate campaigns wrapped around peer-to-peer available conversations options, social media channels like Facebook and Twitter were used more as a vehicle to present messaging than conversations. Social media tools became the back drop to play against not the focal point. Think of it as putting social media in the role of as a support character.
Are these mash-up or hybrid campaigns "social media?" Are they digital WOM? Are they new media advertising campaigns? Does it matter?
Just Thoughts for a Friday the 13th afternoon ...
Consumer Engaged Digital Events
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