Companies Must Blog

02/01/2005

Must read for all marketers - ClickZ's article by Mark Kingdom, "Embrace the Blogosphere."

The danger is clear. If businesses don't create their own conversation forum, their brands, products, services, and reputations might be co-opted by others. By telling their side of the story, business can proactively shape preferences and preserve customer loyalty.

Do you still think that blogs are a fad? Think again. With blogs launching from GM, Boeing the American Marketing Association (to name only a few) blogging has been lifted from the depth of teen diaries to become a credible business/marketing strategy. Oh yes, AMA is also offering a workshop on the  marketing  application of blogs.

While this diva believes that traditional marketing strategies are still important, you know the drill: public relations, advertising, trade shows, direct marketing, traditional research..., blogs  personalize and tell the story faster than any other media we've seen to date.

Just Three Reasons Companies Must Blog
1. Blogs are written by real people who help humanize the brand/company and offer accessibility that can not be found anywhere else. When was the last time you had access to the Vice Chairman of GM?
2. Blog publishing tools are easy to use. No need for an HTML Book For Dummies. Even non geeks (like moi)  can publish as fast as news breaks.
3. Blogs take viral (word of mouth) marketing to a new level. We can paste a ulr or a blurb from a blog into an email and send it off to friends and relatives. Remember blogs are websites that other blogs/websites can link to (never know who will be reading those). Since blogs are websites, they also make it into the search engines and with pretty high rankings. See Alex Brown's Wharton story.

So smart diva marketers who would you like to tell your brand's story to the world? Some one who is into the gossip  or someone who is honest, credible and accessible?  If you're new to marketing /brand blogging and want resource information or have any questions let me know. I'm happy to help.

 

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Comments

I agree it's a great article, but Mark missed one important thing...internal and private blogs. I also didn't get in my two reads through that he was that bullish on blogs. I thought he was kind of wishy-washy and could have made a stronger case for starting the conversation with customers. If nothing else companies should start blogging so that when a crisis or opportunites comes up, they will be ready.

There's nothing worse than having to launch a blog and find bloggers under pressure!

Posted by: Tris Hussey on Feb 1, 2005 11:19:02 PM

Tris - good point and great insights. I'm also picking up a lot of interest in internal blogs...for projects of course, but also as a way to cut down on internal email. Toby

Posted by: Toby on Feb 1, 2005 11:55:37 PM

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